Tag Archives: google places

Google Places, Pages, and Profiles (Just Shoot Me)

Google+ Local is merging with Google+ Pages and this is a critical change for your business. Learn how to transition your prior pages to Google’s new Google+ Business Pages.

What dealing with Google Places, Pages, and Profiles does to you.

Yep – that was me today. Full blown face slam into my desk after spending an eternity trying to figure out how to merge my Business Page with my existing GSD Google+ page I set up 2 years ago. As I was doing this, I thought some of you might appreciate the information I trudged through.

Thankfully, there were a ton of good articles written by good folks who served as ice packs when I was about to kick Google+ in the screen.

The basic jist is that back in May 2012, Google Places listings, those listings that appear in search engine results pages (SERPs) with the orange bubbles, became Google+ Local. The move was a good one and a lot of nice features were added for local businesses.

In the meantime, good businesses everywhere were listening to Google and other folks and started setting up Google+ accounts (profiles) for themselves and Google+ pages for their businesses. Google+ Pages are almost always associated with the account.

Fast forward to now, for the US. Google has been slowly auto-upgrading users Google+ Local listings to what they call Google+ Business Pages. This article from the Google Forum details the rollouts and answers many questions.

Admittedly and honestly, I have ignored, as deeply as I could, having to deal with a Google+ business page. I have a blog. I have a FB business page. I have a Google+ account that I set up for the business, under an email address, nearly 5 years ago, and all my circles and contacts are there. I have many customers I need to service and I just didn’t want to have to deal with yet another page. Oh boo-hoo. Right? Yeah, I know. Suck it up buttercup, it’s the way things are now….and that became clearer this week.

In addition to the Google+ Page you might have for your business, Google Local+ is now automatically creating yet another Google+ Page for your business that is different (and probably empty and dark, like mine was). This new Google+ Business Page is what Google is now using when people search for you locally. Your business hopefully pops up with a little orange map balloon, but guess what? The Google+ page link takes the visitor to an echo-ey, empty, boring Google+ page – NOT the one you’ve been building up for the past few years.

Lovely, yes? Thanks Google.

So I immediately had questions for my own business. How do I transfer over my circles? I didn’t have any posts or anything (because I had so dutifully been pretending it didn’t exist), but many of you have reviews, posts, comments. What about those? What about my other pages? I don’t want 3 other Google+ pages running around (Google+ pages are worse than rabbits…)

I spent a number of hours digging and searching for answers to these questions and I came upon a few good resources. No need to reinvent the blog-writing wheel here, so I will gratefully share these with you in the hopes that it helps. Thank you to the many folks who took time to write these articles.

That’s probably enough to make your head spin.

Here is Google’s support document on how to transfer Google+ circles and connections between accounts.

Here is Google’s Takeout Tool, which will allow you to make data transfers pretty easily.

And lastly, here is a good Google Takeout Tutorial.

So there you have it my friends. Like it or not, if you had a Google Places account, which is now Google+ Local, you also have, by default, a Google+ Business Page that Google lovingly created for you.

It behooves you to use that account, as it is tied to your local business listing, and the number of connections that you have there, as well as your routine posting activity, and the reviews you receive will impact your Google+ Local rank in organic listings.

And you know, all this change can be painful. Usually (optimist that I am) the change is for the better. I don’t necessarily like being shoved in any direction like Google seems to like to do. But I have hope that all this screen-kicking and head-banging is worth it.

Helpful Google Tools: Google Places

When I talk with companies about helping them improve the visibility of their website and I mention Google Places and what it is, the effect is like presenting a giant lollipop to a child; their eyes open wide and they get this grin on their face.

Google Places for Business is a free (yes, free) listing service provided by Google and many companies don’t know it exists. Not only is it free (did I mention that it’s free?), it is also very quick and easy to set up.

1. Go to http://www.google.com/places

2. Click on the blue button on the right called “Get Started”

3. Sign in with your Google account (and if you don’t have one, create one for your business – it’s also easy and free).

4. Click the dark blue text on the right called “List your business”

5. Type in your business phone number in the format (xxx) xxx-xxxx and click “Find business information”

6. If there is no match for the phone number, you’ll be given an empty form to fill out. Fill out as much as possible or as is relevant to your business. If it does find a match, click on the “edit” link and look at the existing listing, and make sure it’s accurate and as completely filled out as possible.

7. One of the important parts of the listing is the “Category” section. Google let’s you define up to 5 categories (and one of them must be one of their suggested categories that appears in the drop down when you start typing). So, for example, if I type in “internet” into the box, one of the suggested categories is “Internet Marketing Service”. So I pick that one. The other 4 categories I can type in something unique or I can select a “pre-filled” match.

8. Also, make sure you fill out the description field. 200 characters. Make it good and include important keywords that you can that describe your company, product lines or services. Save this 200 character description – you can leverage it at the Open Directory, the Yahoo Directory, and for your META description tag on your web pages.

9. Submit your listing and Google will give you 2 options to validate the listing. They will call you (almost immediately) at the phone number for which you set up the listing OR they can mail you a postcard to the business address you specified in the form. The phone call or the postcard will contain a PIN that you will need to complete your listing.

10. Voila! It’s done. Be there or be invisible. Your choice! And psssst – It’s FREE! What’s better than free marketing?

Having a Google Places listing places your company information near the top of the search results with a little reddish colored balloon and a Google Maps location box when someone searches for any of the categories you specified in your listing combined with your city, state or region. This is a great tool for smaller companies who depend quite a bit on local searches.

Once the listing is complete, you have the ability to edit it any time you need to (just log in with your Google account and go to http://www.google.com/places). Just keep in mind that any time you change your listing, you have to validate it again with Google, so be on the lookout for the new PIN each time you submit changes.